At ArtQura ("we", "us", "our"), your privacy matters. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using ArtQura, you agree to the practices described here.
1. Information We Collect
- Account details: name, email address, phone number, and password when you register.
- Order & billing details: shipping and billing address, order history, and GSTIN (if provided).
- Payment information: processed securely by our payment gateway; we do not store your full card details.
- Usage data: pages viewed, device and browser information, and cookies for analytics and improving the experience.
2. How We Use Your Information
- To process orders, payments, invoices, and deliveries.
- To provide customer support and respond to your enquiries.
- To send order updates and, with your consent, occasional offers.
- To improve our website, products, and services.
- To prevent fraud and comply with legal obligations.
3. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences (such as your currency), and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
4. Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate — such as payment gateways, shipping and logistics partners, and email services — and only to the extent necessary. We may also disclose information where required by law.
5. Data Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may access, update, or request deletion of your personal information, and opt out of marketing communications at any time by contacting us.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children's Privacy
ArtQura is not intended for individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.